Mini Cart 0

Your cart is empty.

What is your frustration factor?

Is there a situation that you have been meaning to deal with but have been avoiding? It could be anything from dealing with nerves when having to speak in front of a group to looking for a new role or even communicating more effectively with a client or colleague.

Whatever you are avoiding having to deal with something will eventually happen that will require you to act.

I look at it as the 'frustration' gauge – once the frustration factor has reached an unbearable level then action needs to be taken. Up until then the situation, however discomforting, is still bearable so you tolerate it. Once the frustration factor has passed this level you need to take action or other areas of your life will be affected – often to a detrimental level.


Here are some guidelines on how to take action once you have reached the unbearable level:

Identify the situation or problem

  • Detach yourself from the emotion associated with the situation or problem and view it from an outsider's perspective
  • If you can clearly identify the problem then you can find ways to deal with it

Identify the emotions you feel when faced with the situation or problem

  • Do you feel anxious each time you have to speak to a particular colleague or client? Why?
  • Do you have negative self-talk when considering a new role within or outside of your current organisation which prevents you in being proactive in seeking new opportunities?

What can you do to move in a more positive direction?

  • Do you need additional training in communication skills?
  • Do you need assistance with your time management?
  • Do you need to update your resume?
  • Do you need coaching in your presentation skills?

Write mini action plans

  • Once you have identified the areas that you need to work on, write mini action plans that may take you out of your comfort zone and will help you to achieve your goals
  • Schedule parts of your action plans into your daily routines and set yourself timelines in which to achieve specific tasks.

By taking some action – however small – you will be able to reduce your frustration factor. This reinforces positive self-talk and your energy can be focused on proactive behaviour that will lead to your desired results.


Maria Pantalone

Maria Pantalone works with individuals and teams to make communication their strength so that their message is heard. Her programs help her clients to excel in their role and be recognised as leaders in their field.
30 Business Communication Tips

Looking for tips to help you with your speaking, writing and interpersonal communication?

Then download my free ebook, 30 Business Communication Tips.

Enjoyed this article? Share it with others.


Submit a Comment

Your email address will not be published. Required fields are marked *