Using DISC in your business can assist you in improving the productivity of your team. In doing so, it's important to understand what DISC is and why you'd benefit from using it.

What is DISC?

DISC is one of the most widely used measures of behaviour in the workplace. It's particularly useful in situations where you want people to have a better understanding of their behaviour and how it may impact on their relationships with others. There are 4 DISC dimensions of behaviour:

Dominance

Influence

Steadiness

Conscientious

We all have some of the four behavioural tendencies. Research suggests that approximately 80% of people are strong in two of the four traits.

How can DISC be used?

DISC can be used in a number of ways. These include:

• Managers become more adaptable when they understand the impact their behaviour has on others and learn to relate to the different communication and motivational needs of their staff.
• Customer service staff learn to build stronger relationships with customers when they understand the different needs their customers have and adapt the way they relate to them.
• Teams become more effective when they can recognise the strengths of different styles as well as learn to adapt the way they communicate with different team members.

Ultimately, it's about effective communication so that you can reach your business goals.