In this quiz, you will be required to answer 5 questions about the areas covered in this module.
After each question, you will be able to check your answers. The correct answers will be highlighted in green and any incorrect answers that you submit will be highlighted in red.
You will be able to attempt the quiz as many times as you like.
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Question 1 of 5
1. Question
When should you consider an alternative to sending an email? Choose all possible answers.
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Question 2 of 5
2. Question
What is the purpose of the subject line of an email?
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Question 3 of 5
3. Question
Should emails follow the same rules as those for writing documents?
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Question 4 of 5
4. Question
From the following list, choose those that are useful tips for writing emails.
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Question 5 of 5
5. Question
What should you do if you receive an email which is highly emotional in nature and results in you becoming angry?
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