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Program Wrap Up

Your progress:

Learning Outcomes

During this program, you:

  • Used a structured approach in your business writing
  • Defined the purpose and outcomes of your document
  • Identified the audience who will be reading your document
  • Developed an outline for your document
  • Wrote a business document using plain English, an appropriate tone and using the active voice
  • Applied a structured approach to editing your business document
  • Structured emails appropriately for the workplace.


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What will be covered in this module: