Effective Client & Team Communication
You and your team are the ‘face’ of your business. So it’s essential that the message that’s given is one of a professional, client-focused business.
Who is this for?
If your business has a vision to be known as an organisation that delivers high-quality service then it is important that communication amongst team members and with clients is clear and effective.
Infinite Growth is able to develop and deliver a program to help you achieve your goals.
How is the program delivered?
Depending upon our clients’ requirements, our programs are delivered in the following ways:
- Team sessions combined with an online component
- 1:1 coaching sessions
- Lunch and learn series
- A combination of the above
Contact us to discuss your requirements.
Top 3 benefits for team sessions
- Understand the different elements of effective teamwork
- Learn techniques to listen actively and read body language appropriately
- Understand the importance of asking effective questions
“The interactive nature of the workshop kept us engaged.”
– Pas Tomasiello, Director, Integrated Systems, Dematic
Top 3 benefits for 1:1 sessions
- Analyse your communication style and its impact on others
- Learn strategies for client and team member communication
- Learn how to adjust your communication style to suit the situation