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Are you suffering from the communication blues?

Do you find that when you are tired your communication with those around you is not as good as it normally would be? I am often asked what can be done to improve communication skills in the workplace.

Here are four tips that you can use.

1. Have a break

Leaving the office may not be possible for you. However as the saying goes, 'a change is as good as a holiday'.

Small changes can make a difference. What can you do to have a break? You could simply go for a walk or work on another task.

The benefits include:

  • You can consider your options for the communication task
  • You can analyse the task and break it into simpler components
  • You're more likely to view your communication task from a new perspective

Having a break is not about avoiding a business communication situation and hoping it will go away. It is about giving yourself permission to focus on something else for a short period of time. Rest assured, your brain will still be working on the task in the background.

2. Try something new

It is very easy to go into auto-pilot. Whether we realise it or not our previous experiences with colleagues and clients will affect how we respond to them in the future – whether it is face-to-face or written communication.

Have you ever travelled to work a different way to your normal route? When you do, you become more alert to your surroundings. You may even find a more efficient way to travel to work.

The same goes for communicating with others. Be willing to try new ways to communicate effectively. Take up professional development opportunities for new ideas. This could lead to viewing a situation in your workplace with a new perspective.

3. Do one task at a time

Many of us multi-task in an attempt to be efficient and to simply 'get everything done'. Is more productivity achieved?

Studies have found that people perform better when they focus on one task at a time. How do you become more productive by doing one task at a time especially if you are used to multi-tasking? It is about prioritising and setting boundaries.

By focusing on a particular task you are ensuring that you are not being distracted by other tasks or people. This can include not checking emails or even diverting your phone to voicemail for a specific time period.

Communicating with colleagues or clients either on the phone or in a meeting can often have distractions which many of us take as the norm. Be in the moment in each communication that you have with others. You may find that communication exchange more informative and productive than you previously had experienced.

4. Be kind to yourself

It is important to provide support and praise to team members for a job well done. Whatever your role within the business it is also important to acknowledge that what you do in the workplace is of value.

How often are you kind to yourself? Being kind to yourself allows you to recognise what you do in the workplace. It also helps you to stay energised and focused on your business goals.

Benefits

These four tips will help you to:

  • Maintain the energy to focus and effectively deal with workplace communication issues
  • Increase your productivity
  • Be a good role model to your colleagues and clients
  • Enjoy your role in the business and all the challenges that it entails

What works for you? Let us know by leaving a comment.

!

Maria Pantalone

Maria Pantalone is the author of Success Talks: Conversations with Everyday Leaders. Maria works with individuals and teams to make communication their strength so that their message is heard. She provides tailored programs in presentation skills, business writing and effective communication as a leader and team member. Maria’s programs help her clients to excel in their role and be recognised as leaders in their field.
30 Business Communication Tips

Looking for tips to help you with your speaking, writing and interpersonal communication?

Then download my free ebook, 30 Business Communication Tips.

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2 Comments

  1. James Birtwistle

    Hi Maria,

    When I was working on spreadsheets, accounts reports, administration, I would take a break by going in to the centre and talking to Retailers, discussing their business (or chasing rent). That way they saw me often and I could anticipate problems before they occurred (i.e. the tenant could not pay the rent, or they were considering selling their business etc.).

    I understand the 'new guy' only leaves the office to smoke in the loading dock, and every tenant knows it. Shame really.

    Maria, I like the 'balloon' "we're here to help you"

    Reply
    • Maria Pantalone

      Thanks for your comments, Jim.

      It's interesting how different people approach the communication process. I suspect yours was a more effective way in the long term with your retailers.

      Reply

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