FAQ

Maria Pantalone answers your Frequently Asked Questions

What are the main services that you offer?

I’m in the business of providing training in all facets of business communication skills, including: Public Speaking and Presentation Skills, Business Writing Skills and Effective Communication with Clients and Colleagues.

How do you deliver your Business Communication services?

Through customised workshops, one-on-one coaching, a self-study program, pre-defined packages and keynote presentations.

Are you able to come to us and deliver a workshop on our premises?

Yes, definitely!  I’m able to deliver workshops at a time and location convenient for your participants.

Are the Business Communication Skills workshops always a full day?

The workshops can be tailored to your needs.  Let me know what you require and I’ll be able to accommodate your professional development needs.

What if we want one of your ‘off the shelf’ workshops but want it tailored to our business requirements, can you do that?

Yes, that’s a common request amongst my clients.  I’m able to tailor the program to your individual requirements.

Will we receive a good return on investment?

Yes, I believe that you will and so do my clients.  I also offer a money back guarantee if you’re not satisfied with my services.

Why should we use Infinite Growth as opposed to a larger training organisation?

Infinite Growth is a boutique company, which means that you’re offered a personalised service.  I believe in building relationships with my clients and offering on-going support, even after I’ve delivered my services.

As a client, you have the added assurance that the person who you’ve discussed your professional development requirements with is the same person who will develop and deliver your session.

I’ve been to workshops before and didn’t find them relevant to what I do in my job.  How are you different?

Infinite Growth’s workshops are tailored to your needs.  Before I deliver a workshop I always find out as much as possible about your requirements and tailor the workshops to those requirements.  I use workplace examples and provide references to relevant resources within your business.

What kind of guarantee do I have – what if I’m not happy with the outcomes?

I offer a 100% money back guarantee on all services – that’s how confident I am that my services will meet your business needs.

How experienced are you?

I am passionate about my work and I have substantial experience in developing both individuals and teams to enhance their communication skills.

What can I expect in a coaching session?

Depending on your requirements, I’ll tailor my sessions to your needs.

In a typical Public Speaking and Presentation Skills session you’ll practise speaking skills and you’ll develop techniques to improve your presentation style.  After the session/s you’ll receive a written report that covers your areas of strength as well as recommendations.  This way, you’ll be able to refer back to the document between sessions and in the future to measure your own progress.

Do you offer packages?

Yes, definitely.  Depending upon the program, a package is often provided.  Contact me for specific information on the various packages offered.

What if I sign up for a coaching package and decide that it’s not for me?

I understand that coaching doesn’t suit everyone.  If after the first session you decide that it’s not for you, then you only pay for the first session and I’ll refund the remainder.

I’m preparing for a conference.  I’m an experienced speaker and would just like some fine tuning.  Can I have a one-off coaching session?

Yes, you can.  Contact me to discuss your requirements.

If we want to take on your services as a speaker at our business function or conference, what do you speak on?

I speak on a variety of relevant and engaging topics.  Most importantly, I liaise with you before-hand to ensure that the topic will be informative and entertaining for your particular audience and purpose.  Contact me to discuss your business or conference requirements.

What will your business communication services cost me?

All my services are competitively priced.  I run a boutique firm, so I don’t charge the earth, but I am also not ‘cheap’ – after all, you get what you pay for!  Contact me to discuss your requirements.

Got more questions?  I’ll spend as much time as you need to answer your questions.  Contact me today.