How Great Leaders Inspire Action

Here is a video from TED on how great leaders inspire action.

Simon Sinek presents a simple but powerful model for how leaders inspire action, starting with a golden circle and the question ‘Why?’

His examples include Apple, Martin Luther King and the Wright brothers.   (more…)

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Three essential qualities of high-performing teams

There are many parallels in life.  Our experiences in one area of our life can often assist other areas.

Being part of a sports team brings experiences and lessons that can be readily applied to the business world.   (more…)

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What is your frustration factor?

Is there a situation that you’ve been meaning to deal with but have been avoiding? 

It could be anything from dealing with nerves when having to speak in front of a group to looking for a new role or even communicating more effectively with a client or colleague.  (more…)

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Writing a resume – points to consider

Now is the time of year when many people consider updating their resume for the possibilities that may lie ahead. 

Are you one such person?  Do you have a particular role in mind?  If so, how will you communicate that you’re the right person for that role?  (more…)

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2012 – Your Year of Success

Happy New Year!

2012 has arrived and it’s at this time of the year many people make New Year resolutions that within weeks are forgotten.

Now is the time to set goals for the year ahead as opposed to resolutions.   (more…)

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Customer Service Experiences – 3 Points to Remember

Do you have any traditions that you follow at this time of the year?  

Once the festivities of Christmas day are over, my sister and I usually go to the movies on Boxing Day with our Mum.  

We’ve been doing it for years and it’s become a traditional girls’ day out.  (more…)

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Customer Service – Role Models

Do you ever take public transport to work?

For me, it depends upon where my client is located.  Whenever I take a train to a client’s workplace I’d always know when a particular ticket seller was on duty at my local railway station.  The queue for his window was always longer than the ones for the other ticket sellers and the automated ticket machines.  (more…)

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Interview with a Champion

I recently interviewed Dale Rees-Bevan who won the 2011 NSW and ACT Toastmasters Humorous Speech Contest with her speech, Country Charm.

Dale shares with me her experiences of being in a contest and how preparing for a contest can be applied to preparing for business presentations.  (more…)

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Interview with Dale Rees-Bevan

The following is a phone interview that I conducted with the winner of the 2011 NSW and ACT Toastmasters Humorous Speech Contest, Dale Rees-Bevan. 

In this interview Dale shares with me her thoughts on using humour in speeches and presentations and how this can be applied to the business world.

(more…)

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Gender imbalance in the workforce – does it exist?

Are you a leader in your organisation?

New research indicates that Australian businesses are failing to address gender imbalances in their workforces.  (more…)

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